Whether a free trial is available may vary by account. If you have previously used a free trial, subscribed to a related membership plan, or selected a plan that does not include a free trial, you may be charged immediately after confirming your subscription. Before you complete your purchase, the Apple App Store or Google Play payment page will show whether a free trial is included, how long the trial lasts, and when you will be charged. Please refer to the information shown on the payment page for the most accurate details. If you have any questions about your subscription or charges, or would like to request a refund, please contact Customer Support for assistance.
You can purchase a Meitu membership through the Meitu app or the official PC website. Simply go to the membership page, choose the plan that best suits your needs, and follow the on-screen instructions to complete your purchase. Available plans, pricing, and subscription periods may vary. Please refer to the information shown on the Apple App Store, Google Play, or the official PC website at the time of purchase. Your membership benefits will be activated automatically once payment is completed.
Meitu currently offers two membership plans: VIP and VIP+. VIP gives you access to member-exclusive assets, certain portrait features, and an ad-free experience. VIP+ includes all VIP benefits, plus more advanced features and services such as Design Studio, One-Tap Background Removal, and AI Product Images. Some AI features have a usage limit: members receive a higher quota than non-members, but once the limit is reached, you may need to upgrade to VIP+ or purchase additional Meitu Beans. Some services, such as AI Portraits and ID Photos, may incur additional charges or be billed differently. Please refer to the membership benefits page in the app for the plans and benefits available to you.
On Google Play, VIP and VIP+ are separate subscription products, so upgrading directly from your current plan is not supported at this time. To use VIP+, first cancel auto-renewal of your VIP subscription, then subscribe to VIP+ through Design Studio in the Meitu app. Once the new plan takes effect, any remaining VIP time will be converted into VIP+ time according to the system's rules. Canceling your original subscription only stops future auto-renewals; switching plans does not entitle you to a cash refund.
Monthly, quarterly, and annual subscriptions renew automatically. If you do not cancel before the next billing date, your subscription will automatically renew, and the payment platform will charge your current payment method. If you no longer wish to continue, you may cancel it through your payment platform's subscription management page. After cancellation, your membership benefits will remain active until the end of the current billing period.
No. Membership benefits are linked to the Meitu account used at the time of purchase and can only be used by that account. They cannot be transferred to another Meitu account.
With Meitu VIP, you can use member-exclusive assets such as stickers, filters, and makeup looks, as well as certain professional portrait features such as hair volume, teeth straightening, and skin tone adjustment, and enjoy an ad-free experience. Included features may vary by region, platform, and membership plan. Please refer to the membership page in the app for details of the benefits included in your plan.
Standard VIP benefits on mobile cannot be used directly on desktop. If your VIP+ plan includes desktop membership benefits, you can sign in to Meitu for PC using the same Meitu account to access the included features. Please refer to the membership plan page for supported devices and benefits.
A Meitu VIP membership account can currently be used on up to 3 devices. Frequently signing in on multiple devices within a short period or sharing your account may trigger account security restrictions. The number of devices signed in at the same time on desktop may also be limited. Please refer to the prompts in the app or Meitu for PC for the current rules.
Member assets and AI-generated content provided with VIP are for personal, educational, or other non-commercial use only. Commercial use is not currently supported. If you need to use specific assets or content for commercial purposes, we recommend first reviewing the applicable Terms of Service and asset licensing scope.
If you have changed to a new phone, first make sure you are signed in to the same Meitu account used to purchase your membership. Then tap Restore Purchase to try to restore your membership. If you still cannot use your membership features after completing these steps, please provide a screenshot or screen recording of the issue, your current region, proof of membership purchase, your Meitu Account ID, and your GID so we can investigate further. You can find your Meitu Account ID in the Meitu app under Me > Settings > Account Management. Once we receive the information, we will check your membership status and advise you on the next steps.
Some features may still have usage limits after you become a member, including certain AI-powered features. These features require significant server resources, so usage limits are set for different features to help ensure service stability and a consistent user experience. We will continue to optimize our server capacity and introduce additional options for increasing usage limits. Please refer to the limits displayed in the app for the most up-to-date information.
Your membership is currently associated with the original guest account, so your membership benefits may not automatically sync after you sign in to a different Meitu account. If you would like to link your membership to a Meitu account, you can do so using the account-binding feature in the app. If the issue persists, please contact Customer Support for assistance.
If our system or manual review confirms a violation, including but not limited to fraudulent transactions, malicious refund requests, or using membership benefits for commercial gain, we may take action in accordance with the Membership Service Agreement and applicable rules. This may include restricting account access, suspending the account, or revoking membership benefits.
If you cannot use your membership benefits after purchase, please wait a few minutes in case your membership status has not yet updated due to a network delay. You can also close and reopen the app, then confirm that you are signed in to the same Meitu account used to purchase the membership. If the issue persists, please submit feedback in the Meitu app under Me > Help & Feedback > Feedback. You may also email global.support@meitu.com with a screenshot or screen recording of the issue, your current region, proof of membership purchase, your phone model and operating system version, your Meitu Account ID, and your GID so we can investigate and assist you further.
